Introduction
At Blocsera, we collect personal information from our clients and prospective clients to provide our products and services effectively. Your privacy is of utmost importance to us, and this Privacy Notice explains how we collect, use, and protect your personal data.
Regular Updates: We review this Privacy Notice regularly to ensure compliance with new regulations, technologies, and business practices. The most current version always governs our use of your information.
This Privacy Notice applies to all processing activities performed by Blocsera for clients, potential clients, and website visitors. We may amend this notice at any time by posting updates on this page.
Key Definitions
2.1.1 "Digital Asset"
A digital representation of value (also called "cryptocurrency" or "virtual currency") such as bitcoin or ether, based on cryptographic protocols that may be centralized or decentralized, and used as a medium of exchange or store of value.
2.1.2 "Blocsera Account"
A user-accessible account where Digital Assets are stored via our services.
2.1.4 "Personal Information"
Any information relating to an identified or identifiable natural person, including name, identification numbers, location data, or online identifiers.
Data Protection Framework
Your Data Controller
We are responsible for collecting, using, and protecting your personal information in accordance with global privacy standards and applicable laws. We implement robust security measures including:
- Advanced encryption technologies
- Secure storage with decryption keys in separate systems
- Global data center locations with strict access controls
Our Protection Measures
We implement comprehensive safeguards for your information:
- Regular employee training on data protection
- Appointment of a Group Data Protection Officer
- Strict disciplinary measures for privacy breaches
- Secure storage with username/password access controls
- Encrypted data transmission
Information We Collect
To open an account, we require the following information to comply with legal obligations and serve you effectively:
Personal Details
- Full name and contact information
- Date of birth, place of birth, citizenship
- Government-issued identification
- PEP (Politically Exposed Person) status
Financial Information
- Bank account and payment details
- Source of funds documentation
- Trading activity and account balances
- OFAC and AML compliance data
Automatically Collected Data
We gather technical information to improve our services:
- Device and location information
- Browser type and version
- Website usage patterns and analytics
- Server logs and system activity
How We Use Your Information
Contractual Necessity
We process data to provide services under our agreement with you, including:
- Account verification and onboarding
- Transaction processing and execution
- Customer support services
Legal Compliance
We fulfill regulatory obligations including:
- Anti-money laundering (AML) checks
- Know Your Customer (KYC) requirements
- Tax reporting and financial regulations
Legitimate Interests
We process data to improve our services while respecting your rights:
- Service development and enhancement
- Fraud prevention and risk management
- IT security and system maintenance
- Marketing (with your consent)
Data Sharing & International Transfers
We may disclose information to:
- Affiliates and subsidiaries within our corporate group
- Service providers under strict confidentiality agreements
- Regulatory authorities when legally required
Global Data Locations
We store and process data in multiple jurisdictions including the EU, Japan, Singapore, and the U.S., implementing appropriate safeguards for international transfers.
Privacy Shield Compliance
For transfers to the U.S., we adhere to the EU-U.S. Privacy Shield Framework, ensuring adequate protection for European data subjects.